Profitable insights from customer feedback

Customer experience is the key to growth

With a constant good insight into the experience of your guests, you optimise their satisfaction and loyalty.

The leading solution for measuring and improving cusomer experience in the physical world


89% says Satys helped to win tenders


84% says Satys offers easy to use insights


93% says using Satys helped to improve their services

A selection from our happy customers

So you are in good company

Eurest doubled their chance on winning tenders

Using Satys has strengthend the relationship with our clients. I very positively experienced that you are so well invested into the subject and really think along with us. Satys takes a lot of work out of our hands. I want to compliment you for the professionalism you radiate.

David Verweij

Hospitality manager, Eurest

More stories >

Our pillars


Make the feedback process part of the customer experience with accessible and easy-to-use feedback instruments. This approach prevents irritation and survey fatigueness.

State of the art platform

Reap the benefits of a very modern and future-proof SAAS solution for mapping the customer experience. With a unique feature set that grows with both the market and technological developments.

Feedback instrument independent

Create organization-wide structure with an unambiguous and holistic approach. Take an important step towards one overall vision. Through this your organization maps the customer experience as a whole.

All valuable insights in one place

Avoid a fragmented approach of methods, various systems & survey tools. Collect all data related to the customer experience in one place and get grip on improving the customer experience.


Modular service

A service in which flexibility is the standard. Via the SatysMarketplace your organization can easily adjust the services. Each module adds its own functionality and is scalable in itself.

Support from A to Z

Go for independence and let your organisation focus on the important part: anticipate based on the potential for improvement. Go beyond an indication of overall satisfaction and go for maximum insights with simple and thorough questionnaires.

All insights in one place

Satys’s reliable platform offers a constant insight and overview of the guest experience, for example, with an organised priorities matrix. Our platform structures the collected data, which will allow you to quickly and effectively draw the correct conclusions. With our advanced dashboard you can almost effortlessly find answers to complex issues. With the help of AI, Satys is able to convert data into valuable insights and will give you tools which will really help you to improve.

Together we’ve collected more than


Operate feedback instrument indepdentent!

Our unique working method

This is how the experts at Satys helps you move forward

1. Investigate: Support from the best experts for the ultimate result

  • What will help your organisation take the next step?
  • Map your needs
  • Structure your feedback process optimally
  • Ask smart and good questions

2. Measure: Integrate with any feedback software

  • Measure with the most modern and innovative measuring instruments
  • Collect permanently real-time valuable insights
  • In a for your client accessible but reliable way
  • During and/or directly after the guest experience

3. Learn: The best AI analyses and data visualisations

  • Look through the eyes of your guests
  • Learn directly from the feedback
  • Get real-time access to insights and reports
  • Dive deeper in the acquired insights and learn more
  • Optimize your guest experience
  • Boost your sales and transaction value

4. Anticipate: Profitable insights lead to valuable improvements

  • Increase your chances with new clients
  • Win tenders with a maximum score on user experience
  • Utilize insights for an improved bond with your clients
  • Inspire and motivate
  • Turn the insights into improvements
  • Consult the insights and improvements with guests, employees and clients
  • This way we can make sure together that your guests will stay longer, spend more and tell others about your organisation

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Completely free of charge, of course.

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    Get free personal advice for your specific situation

    During a personal demonstration of Satys’ platform, you’ll have a conversation with an experienced adviser. During the demonstration…

    we discuss your wishes
    you see how Satys works
    you discover how Satys supports your organisation to maximize its grip on customer experience
    we calculate a price

    Together we take a look at solutions of Satys and how this will lead to profitable insights in your situation.

    Satys Groningen
    Atoomweg 6B
    9743 AK  Groningen
    +31 (0)50 20 50 508
    [email protected]

    Satys Noord-Holland
    Daalwijkdreef 47
    1103 AD  Amsterdam
    +31 (0)85 00 14 447
    [email protected]